Emerald Green

SAFETY 
Weight: It is the customer's responsibility to secure the ceiling draping securely to the ceiling, walls or any other structure. An 8 piece draping set weighs a total of 8kg, for example.  Please ensure the fittings and sub-straight used to secure the product can withstand this weight. 
Fire safety: The ice silk fabric is not fire retardant and is not at any time designed to be draped over, near or touching hot lights or surfaces. If used in conjunction with lights never leave unsupervised and only use with cool LED lights. 

We can ship to virtually any address in Australia and New Zealand. We ship every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will ship your order within 1 business day of your payment clearing. 

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 1300 465 862 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

SHIPPING COSTS:
Shipping price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

SHIPPING OPTIONS WITHIN AUSTRALIA:
All shipping options have a tracking and signature service. If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas.

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia.

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express.

REGULAR POST - Australia Post: Normal road service with Australia Post.

COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post.

LOCAL PICKUP: Use this option if you wish to pickup your order or send your own courier. Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from 11am the day after you place your order unless otherwise arranged. If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 3-8 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 3-8 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 2-5 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

30 Day Money Back Guarantee*

• Please return products to our warehouse in the new condition they were received in with a note clearly identifying your order number and contact details and that you are returning for a refund.
  
• We will issue your refund, minus the original postage cost as soon as we have received and inspected the goods you have returned. This is usually within 2 weeks of the day you post it back to us, but may be slightly longer especially for international returns. We can not issue returns for goods used or damaged by the returning customer.
• *No returns or refunds are accepted for change of mind on clearance items.

Returns Address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

• Please contact us via phone or email asap after receiving your order and our customer service team will assist enthusiastically.
• Luna Wedding & Event Supplies highly encourage our customers to open their package as soon as they receive it and check they are happy with the order. We are very proud of our quality control systems, excellent packers and fast postage process, which is reflected in our customer satisfaction and feedback. However, like in any dispatch business, packing mistakes and manufacturing faults can very occasionally occur. We do occasionally also sell products with manufacturing imperfections, but these faults will be clearly disclosed in the product description tab above (such as some clearance items/ items with paint imperfections, etc). If you receive an item that you believe has an additional fault or was not what you ordered contact us immediately. We will always work with our customers to resolve any issues in accordance with our gold star refund/returns policy as an utmost priority.
• Please note we can not refund items that have been used.

• Buy in bulk Simply add the bulk quantity you would like to your cart and watch the price drop! You can also mix the colours with this item to make up your bulk discount. Click on the colour swatches above to see the full range.
• Colour: Jade Matches: Our  Jade Ice Silk Satin Swag perfectly
• Size: 1m long by 3m high.
• Quality, Industry Grade Fabric: Ice Silk Satin has a luxurious feel and is less stiff and reflective than regular satin. This means it photographs beautifully and creases less (requiring less, or no steaming), making it perfect for backdrops. Our Ice Silk Satin Range of Table Skirts, Backdrops and Swags is exclusive to Luna and is designed so you can mix and match add-on accent colours easily.
• Unique LUNA feature: No need for an additional crossbar to make a layered look! Just attach the 1x3m panel to the front of your 3x3m or 6x3m backdrop and complete the look with a gorgeous Satin Swag! (See Photos)
• Silky Smooth: We recommend hand washing this item.

We can ship to virtually any address in Australia and New Zealand. We ship every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will ship your order within 1 business day of your payment clearing. 

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 1300 465 862 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

SHIPPING COSTS:
Shipping price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

SHIPPING OPTIONS WITHIN AUSTRALIA:
All shipping options have a tracking and signature service. If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas.

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia.

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express.

REGULAR POST - Australia Post: Normal road service with Australia Post.

COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post.

LOCAL PICKUP: Use this option if you wish to pickup your order or send your own courier. Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from 11am the day after you place your order unless otherwise arranged. If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 3-8 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 3-8 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 2-5 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

30 Day Money Back Guarantee*

• Please return products to our warehouse in the new condition they were received in with a note clearly identifying your order number and contact details and that you are returning for a refund.
  
• We will issue your refund, minus the original postage cost as soon as we have received and inspected the goods you have returned. This is usually within 2 weeks of the day you post it back to us, but may be slightly longer especially for international returns. We can not issue returns for goods used or damaged by the returning customer.
• *No returns or refunds are accepted for change of mind on clearance items.

Returns Address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

• Please contact us via phone or email asap after receiving your order and our customer service team will assist enthusiastically.
• Luna Wedding & Event Supplies highly encourage our customers to open their package as soon as they receive it and check they are happy with the order. We are very proud of our quality control systems, excellent packers and fast postage process, which is reflected in our customer satisfaction and feedback. However, like in any dispatch business, packing mistakes and manufacturing faults can very occasionally occur. We do occasionally also sell products with manufacturing imperfections, but these faults will be clearly disclosed in the product description tab above (such as some clearance items/ items with paint imperfections, etc). If you receive an item that you believe has an additional fault or was not what you ordered contact us immediately. We will always work with our customers to resolve any issues in accordance with our gold star refund/returns policy as an utmost priority.
• Please note we can not refund items that have been used.

Ice Silk Satin Swag features

• Buy in bulk and save: Simply add the bulk quantity you would like to your cart and watch the price drop! You can also mix the colours with this item to make up your bulk discount. Click on the colour swatches above to see the full range.
• Size: 3m long x 50cm high.
• Colour: Jade, Matches: Ice Silk Satin Jade Backdrop Panels.
• Mix and Match Ice Silk Range: Ice Silk Satin has a luxurious feel and is less stiff and reflective than regular satin. This means it photographs beautifully and creases less (requiring less, or no steaming), making it perfect for skirts and backdrops. These Ice Silk Satin Swags match our Ice Silk Satin Backdrop Panels and both the swags and panels have velcro backing designed to easily attach to our Ice Silk Table Skirting and Ice Silk Backdrops. Now you can cater for nearly any colour theme at a fraction of the cost of buying whole new setups for each event by swapping swag colours on your Ice Silk Skirts and large 3x3 or 6x3 Ice Silk Satin Backdrops. Or if you wish to attach it to a table on it's own, just attach with our velcro backed Table Skirting Clips!
• Care instructions: We recommend hand washing this item.

We can ship to virtually any address in Australia and New Zealand. We ship every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will ship your order within 1 business day of your payment clearing. 

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 1300 465 862 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

SHIPPING COSTS:
Shipping price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

SHIPPING OPTIONS WITHIN AUSTRALIA:
All shipping options have a tracking and signature service. If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas.

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia.

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express.

REGULAR POST - Australia Post: Normal road service with Australia Post.

COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post.

LOCAL PICKUP: Use this option if you wish to pickup your order or send your own courier. Pickup is available between 10am-4pm Mon-Fri and pickup orders are available from 11am the day after you place your order unless otherwise arranged. If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 3-8 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 3-8 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 2-5 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

30 Day Money Back Guarantee*

• Please return products to our warehouse in the new condition they were received in with a note clearly identifying your order number and contact details and that you are returning for a refund.
  
• We will issue your refund, minus the original postage cost as soon as we have received and inspected the goods you have returned. This is usually within 2 weeks of the day you post it back to us, but may be slightly longer especially for international returns. We can not issue returns for goods used or damaged by the returning customer.
• *No returns or refunds are accepted for change of mind on clearance items.

Returns Address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

• Please contact us via phone or email asap after receiving your order and our customer service team will assist enthusiastically.
• Luna Wedding & Event Supplies highly encourage our customers to open their package as soon as they receive it and check they are happy with the order. We are very proud of our quality control systems, excellent packers and fast postage process, which is reflected in our customer satisfaction and feedback. However, like in any dispatch business, packing mistakes and manufacturing faults can very occasionally occur. We do occasionally also sell products with manufacturing imperfections, but these faults will be clearly disclosed in the product description tab above (such as some clearance items/ items with paint imperfections, etc). If you receive an item that you believe has an additional fault or was not what you ordered contact us immediately. We will always work with our customers to resolve any issues in accordance with our gold star refund/returns policy as an utmost priority.
• Please note we can not refund items that have been used.