Luna Wedding & Event Supplies

Elevate your dessert presentation with our exquisite 3-Piece Cake Stand Set in radiant rose gold with stunning clear bead detail. This set is the epitome of elegance and sophistication, designed to make your cakes and pastries shine as stars of the show.

Sizes: 
- 20cm wide top x 20cm tall
- 25cm wide top x 29cm tall
- 30cm wide top x 39cm tall

Colour: Rose Gold with clear beads

Design and assembly: Strong metal base and structure with glass mirror top, comes fully assembled! 

Each stand in this trio features a glistening rose gold finish that adds a touch of opulence to your table. The clear bead accents provide a captivating, crystal-like sparkle, creating a mesmerising display that's perfect for weddings, parties, or any special occasion.

The varying heights of the cake stands offer versatility in arranging your treats, allowing for a dynamic and visually appealing dessert table. Whether you're showcasing a single showstopper cake or an assortment of delectable cupcakes and desserts, this set will enhance the presentation and make your confections even more irresistible.

Crafted to impress and built to last, our 3-Piece Cake Stand Set in rose gold with clear bead detail is a must-have for those who appreciate the finer things in life. Take your dessert display to unprecedented heights of glamour, ensuring your celebrations become truly unforgettable. 🍰✨🎉

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

ARAMEX / COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 11am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We do not resend items out or offer postage credits towards reordering
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Enhance the way you showcase desserts with our stunning 3-Piece Cake Stand Set, in a pristine white hue and adorned with vintage delicate lace detailing. This set embodies the essence of elegance and sophistication, crafted to ensure that your cakes and pastries take centre stage and shine like the true stars of your presentation.

Sizes:
- 20cm wide top x 17cm tall
- 25cm wide top x 23cm tall
- 30cm wide top x 28cm tall

Colour: White
Design and assembly: Strong metal base and structure with smooth top, comes fully assembled! 

With varying heights, these cake stands provide versatility for arranging your treats, ensuring a dynamic and visually appealing dessert table at weddings, birthday celebrations, or any other memorable event. Whether it's a solo showstopper cake or an array of tempting cupcakes and desserts, this set elevates the presentation, making your confections even more irresistible.

Meticulously crafted to impress and built to endure, our 3-Piece Cake Stand Set in white with lace detail is a must-have for those with an appreciation for life's finer things. Take your dessert presentation to new heights of glamour at weddings, anniversary parties, or any festive gathering, ensuring your celebrations are truly unforgettable. 🍰✨🎉🌼

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

ARAMEX / COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 11am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We do not resend items out or offer postage credits towards reordering
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Unveil the versatility of our fabulous Folding Hand Fan - the ultimate accessory for adding flair and fun to your everyday life and special occasions! 🌬️

Size: Open: 42cm wide & 23cm Tall Closed: 23cm Tall
Materials: White Paper Folded Fan and Wooden Handle
Pack size: These hand fans are sold in bulk packs of 10.

Imagine the scene at your dream wedding or special event, with the sun casting a warm glow on the celebration. Picture everyone's delight after you distribute our exquisite Folding Hand Fans, not only ensuring your guests stay delightfully cool but also infusing an air of sophistication into the atmosphere. These elegant hand fans are the ideal accessory for weddings and events, promising to leave a lasting impression on your guests. 💒💃🌞

In classic white, they are perfect for summer weddings and any warm celebration, such as a chic garden party, corporate event, or an enchanting open-air music festival. As you distribute our Bulk Folding Hand Fans to your guests, they unfold a masterpiece and a gentle breeze, transforming every attendee into a trendsetter. You become the heart of the celebration, establishing the mood and style for all to embrace. 🎶🌸🎉

More than just a fan, our Folding Hand Fan is a catalyst for conversations, a stylish accessory, and a practical solution to keep cool when the dance floor heats up. Make a statement, stay cool, and create unforgettable moments at weddings, parties, and all your adventures with our sophisticated Folding Hand Fans. 🌟💃📸🌞

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

ARAMEX / COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 11am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We do not resend items out or offer postage credits towards reordering
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address. 

Elevate your decor with our 3m White Rose and Warm White LED Fairy Lights Garland, featuring 20 delicate, lifelike flowers. This enchanting garland adds a touch of timeless beauty to any space. The warm white LED lights nestled among the roses create a soft, inviting glow that's perfect for weddings, parties, or simply enhancing your home decor.

Measuring three meters in length, this 3m fairy light string offers versatile placement options, from adorning tables and mantels to draping along walls or creating captivating centrepieces. Whether you're looking to create a romantic ambience at your wedding or add a touch of magic to your next event, this garland is the ideal choice for bringing a touch of nature's elegance to your setting.

POSTAGE:
We can post to virtually any address in Australia and New Zealand. We post every business day from our warehouse in Melbourne. Your order will be dispatched the next business day after you have placed and paid for your order. Please note that if you select to pay with 'bank transfer' that we will post your order within 1 business day of your payment clearing. 

Cut off for same day dispatch is 6am Melbourne time, all orders placed after this time will be dispatched next business day

URGENT ORDERS: If you have an urgent deadline and are unsure of which service to choose, please call our office on 03 97624431 for assistance. We can often push orders out same day if needed and same day pickup can also often be arranged, but it is very important you call to check.

POSTAGE COSTS:
Postage price is calculated based on your location, the weight of the products and the service level available on the day you are shopping. It is quick and easy to check shipping costs:

1. Add products to your cart.

2. On the shopping cart page you will see a summary of the items you have selected and below that there is a "Shipping Price Calculator" Box.

POSTAGE OPTIONS WITHIN AUSTRALIA:

All postage options have a tracking and signature service.

If you will not be home to sign for your item please choose an Australia Post option as you will then be able to collect your item from the post office if you are not at home when the driver attempts delivery. 

EXPRESS POST - Aus Post: This is the fastest service level run through Australia Post. This service offers estimated next business day delivery to many areas. Currently taking approximately 3-5 Business Days

STARTRACK - Premium Air: This is the fastest service level run through Startrack Couriers. This service offers estimated next business day delivery to most areas of Australia. Currently taking approximately 1-5 Business Days

STARTRACK - Regular: This is the Road Express Startrack courier service. This service is often slightly faster than Australia Post Regular service, but not as fast as Australia Post Express. Currently taking approximately 2-5 Business Days

REGULAR POST - Australia Post: Normal road service with Australia Post.Currently taking approximately 5-10 Business Days

ARAMEX / COURIERS PLEASE: This is also a road service and takes a similar estimated delivery time frame to Australia Post. Slowest Service 5-20 Business Days

LOCAL PICKUP: Use this option if you wish to pickup your order from our warehouse or send your own courier .
Pickup is available between 11am-4pm Mon-Fri and pickup orders are available from the day after you place your order unless otherwise arranged.
If you need to pick up on the same day please call our office to arrange. If you are using this option to send your own courier please also call our office to arrange any paperwork after placing the order.
Pickup address: 
Luna Wedding and Event Supplies
10/65 Barry Street, BAYSWATER VIC 3153

SHIPPING OPTIONS TO NEW ZEALAND:
We ship items to New Zealand every day and most orders are received in the time frames below, without delays. However, due to the goods needing to pass through New Zealand Customs we have no control if goods are delayed.

New Zealand also has import tax and duties that may be payable to the NZ Customs on entry to the country if your order exceeds the Tax-Free limit. If you are required to pay Duties and Taxes (D&T) your order will be held by NZ Post and you will receive a notification in the mail informing you of the amount and how to pay. This is issued by New Zealand Customs and Luna Wedding and Event Supplies has no control over this paperwork. Please also note; due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed as incurring (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

For information about customs, import duties, etc. and to calculate any import tax payable visit: New Zealand Customs Service

PLEASE NOTE: We are unable to ship our backdrop stands or large frames to NZ via Aus Post / Nz Post due to their size and weight, if you wish to order these stands, please contact us and we will get a quote with another courier for you

INTERNATIONAL STANDARD, NO Tracking: This is standard budget International post with Australia Post, estimated 8-12 business days.

INTERNATIONAL STANDARD, with Tracking: This is standard International post with Australia Post that can be tracked with a tracking number, estimated 8-12 business days.

INTERNATIONAL EXPRESS, with Tracking: This is premium International post with Australia Post that can be tracked with a tracking number, estimated 4-8 business days.

Please note: All postage options are 3rd party courier/postage services and while we are proud of our fast dispatch times we can not guarantee delivery dates as these are subject to the performance of the shipping service you select.

Luna Events prides its self on our customer service. We go over and above by offering a 30-day returns period for most of our products.

RETURNS -  EASY AS 123

1. Contact us via email with your order number, note on the email the items you would like to return along with the reason
2. Complete the return form we send to you and place it inside your return parcel
3. Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you

All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you, even if they have not been used at an event, instead the items will be sent back to your return to sender at your cost.

We are unable to accept returns/refunds on the following:

• Clearance lines, factory seconds, ex-display and showroom specials. 
• Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, and charger plates
• Large fabric items including Aisle Runner which have been folded for postage
• Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.

FOR CHANGE OF MIND

1. Contact us for a return form
2. Package your items (in a box if you received the item in a box) and return them to the post office
3. Remember all items must be in original undamaged product packaging and unused*
4. We will process your refund in 2-3 business days on receipt of the return minus a 10% administration/restocking fee.
5. The refund would appear in your account within 2- 7 business days after that, we do not offer exchanges.
   
   * If you choose to return items that are opened and we cannot return to sender, additional fees will be applied on top of the restocking fee before you are refunded. Items will not be refunded if there are signs of use we will hold those until such time as you provide a return label/information.

INCORRECT ITEMS, MISSING ITEMS, DAMAGED etc

• We require notice within 72hrs from your receiving the delivery if there is an error or issue. 
• We may request a photograph of the items so we can start the claims process
• On resolution, we would refund you on the costs of the items/s in question and any applicable postage charges.
• We do not resend items out or offer postage credits towards reordering
• We will not refund any return postage charges you have paid if we issue you with a reply paid label.

RETURNS DUE TO NONE/LATE DELIVERY ETC*

Return Postage Charges, and a restocking fee will apply to all returned parcels. The original postage paid is not refundable, the original order cannot simply be reposted as the original postage charged has been used. If you wish to have this reposted, you must pay the original charge plus the return costs.

• For reasons such as but not limited to an incorrect address, delivery was late, not collected, refusal of the delivery,  original parcel put in Letter Box or left at post office etc.
• Aus Post, Startrack and Sendle all charge a return fee. Some are flat rate and others are the full price of the postage which may be higher than we charge you as they are charged at rack rates, not our discounted freight rates.
• Restocking/Admin Fees cover processing your return and any charges from the payment facility you originally used to pay for your order.

PLEASE REMEMBER: The address you enter at checkout is the one we post to, please ensure that it is correct and do not rely on auto-fill. You may email us another address however our system is automated for printing labels at the time the order is allocated to the warehouse, it is not always possible to change the address and we take no responsibility if we are unable to update that address.

If you are aware of an error, you must contact the carrier to arrange the address change to avoid additional postage fees. There will be no compensation on postage fees and return postage charges if you make an error at checkout with your address.