What is my order status?
Once your order has been received we will endeavour to post your items by the following business day. Once this happens, an automatic email will be sent which includes your tracking details. If you can't see an email please also check your spam folder.
If you have made an account with Luna Events you can also view tracking and other helpful information there.
If sent with Australia Post
You will have received a tracking number (starting with 'VEA') in an email when your order was shipped. Simply copy this tracking number into the box provided on the Australia Post tracking website - Aus Post Tracking
If sent with Startrack
Please copy your tracking number and visit Startrack Tracking
If sent with Sendle
Please copy your tracking number and visit Sendle Tracking
Backorder products: If you have purchased items on backorder and you're wanting an update on the status of your items, please reach out to our friendly staff via our contact us page.