Terms of use

The following Terms of Use ('Terms of Use') have been developed for the Luna Events website.

This Terms of Use policy covers the use and purchase of products (collectively, 'Use') of our Site. Your use of our site constitutes your agreement to follow and be bound by the Terms of Use.

GENERAL

Luna Events reserves the right, at any time, to modify, alter or update these Terms of Use.

SITE CONTENTS 

Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks or other intellectual properties owned, controlled or licensed by Luna Events.

COMMENTS, FEEDBACK & OTHER SUBMISSIONS

We welcome your comments and feedback regarding our Site, its contents and our products. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Luna Events using this Site or otherwise (collectively, 'Comments') are not confidential and will become and remain Luna Events’ property. The disclosure, submission or offer of any Comments will constitute an assignment to Luna Events of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libellous, abusive, obscene or otherwise unlawful material.


The Contents are intended solely for your personal, non-commercial use. You may copy Contents displayed on the Site for your personal, non-commercial use only. No right, title or interest in any Contents is granted or transferred to you as a result of any such copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Contents or the Site. Unauthorised use of the Contents is expressly prohibited by law, and may result in severe civil and criminal penalties.

MERCHANDISE AVAILABILITY

Whilst Luna Events maintains strict policies for managing stock on hand levels, product availability on our website is not guaranteed. If merchandise is not available by the time your order processes, we will notify you of this via e-mail or phone. You can always verify availability by contacting us.

PRODUCT INFORMATION

Luna Events products displayed on the Site are quoted in Australian dollars.
Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate. Luna Events highly encourages it's customers to open their package as soon as they receive it and check they are happy with the order. We are very proud of our quality control systems, excellent packers and fast postage process, which is reflected in our customer satisfaction and feedback. However, like in any dispatch business packing mistakes and manufacturing faults can very occasionally occur. We will always work with our customers to resolve any issues in accordance with our gold star refund/returns policy as an utmost priority, but Luna Events can not be held liable for or offer exchange or refunds of any stock that has been used. 

DISCLAIMER, LIMITATION OF LIABILITY & INDEMNITY

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' BASIS. LUNA EVENTS DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. LUNA EVENTS DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH LUNA EVENTS ENDEAVOURS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. LUNA EVENTS SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS OR PRODUCTS PROVIDED ON THE SITE. LUNA EVENTS IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF LUNA EVENTS’ TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS LUNA EVENTS, ITS DIRECTORS, EMPLOYEES, AGENCIES, AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE LEGAL FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.

DENIAL OF ACCESS

These Terms of Use constitute an agreement that is effective unless and until terminated by Luna Events. If in Luna Events’ sole discretion you fail to comply with any term or provision of this agreement, Luna Events may deny you access to the Site. In the event of denial of access by Luna Events, you are no longer authorised to access the Site, and the restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in these Terms of Use, shall continue in force. These Terms of Use constitute the entire agreement between you and Luna Events relating to the subject matter addressed herein. 

SHIPPING, POSTAGE

Transit times on the luna Events website are estimates only. While Luna Events does it’s best to estimate postage times as accurately as possible, Luna Events takes no responsibility or liability for delays in shipping what so ever. Both regular and express postage times are NOT 100% guaranteed. The postage services offered on the Luna Events website are offered as a third party service only and are not directly provided by Luna Events. Luna Events therefore holds no responsibility for items purchased on the Luna Events website not arriving on time.

 

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