Contact Us

Contact Us

Contact Information

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CHRISTMAS - NEW YEAR TRADING:

If you need urgent assistance during the Xmas break and can't wait until one of our phone support days listed below, then call 0423435333 or 0413190989 and Rory or Angela will assist you or return your call.

Friday 21st Dec: 
Phone Support:  8.30am-4.30pm AEST.
Bayswater Showroom Open: 9am - 4pm
Bayswater Warehouse pickup: 10am - 4pm
Shipping: Orders placed before 9am AEST will automatically be shipped. If you need to place an order after 9am and would like it to be sent on the 21st please call 1300 465 862 to arrange.

Sat 22nd Dec - Wed 26 Dec: CLOSED 

Thurs 27 Dec:
Phone Support: 9am-4pm AEST.
Bayswater Warehouse pickup: 10am - 4pm 
Bayswater Showroom: 10am - 4pm via appointment only. If you need to view products in the showroom on this day please phone ahead as we have limited staff at the showroom, otherwise you may have a long wait to be served.

Shipping: Orders placed between 21st Dec and 9am 27th Dec AEST will be dispatched on the 27th Dec. If you need to place an order after 9am and would like it to be sent on the 27th please call 1300 465 862 and we may be able to accomodate.

Fri 28 Dec - Tues 1 Jan: CLOSED

Wed 2 Jan - Fri 4th
Phone Support: 8.30am-4.30pm AEST.
Bayswater Warehouse pickup: 10am - 4pm
Bayswater Showroom Open: 10am - 4pm via appointment only. If you need to view products in the showroom on this day please phone ahead as we have limited staff at the showroom, otherwise you may have a long wait to be served.
Shipping: Orders placed between 27th Dec - 8am 1st Jan AEST will be dispatched on Wed 2nd.

Mon 7th Jan: Completely normal trading resumes. (Showroom open as normal)

 

Order Pickup and Showroom

Warehouse 10/ 65 Barry St, Bayswater VIC
Note: We are the RIGHT hand side of Cafe Orexi (other entrances to 65 are on the left) 

If you have selected "free local pickup" you can pick your order up at our warehouse pickup point in Bayswater Mon-Fri between 10am-4pm. Your order will be ready from the first business day after you placed it. If you wish to pickup the same day you place it, that's fine too, just give us a call so we can make sure it's ready for you when you arrive. We also have a Showroom where you can view our products at the same address.

 

ABN: 21 174 089 207 

Call us

1300 465 862 (1300 GO LUNA)
OR
03 9762 4431

For NZ customers call 0011 613 9762 4431

Open hours

Our Office is open Mon-Fri between 8:30am and 4:30pm AEST.
Our Warehouse and Showroom are open Mon-Fri between 10:00am and 4:00pm AEST.
See Christmas trading hours (above on mobile, to left on desktop).

Warehouse & Showroom Address

Warehouse 10
65 Barry St
Bayswater, Vic, 3153

Warehouse #10 is to the RIGHT hand side of Cafe Orexi.

Postal Address

Postal Address:
10/65 Barry Street
Bayswater, Vic 3153

After-hour emergencies

For emergencies only, please call:

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